Privacy Policy – WinPKR APK Data Protection Guide

1 About This Policy

WinPKR APK operates winpkrapk.pro and the WinPKR APK mobile application, an online sports betting and gaming platform designed specifically for Pakistani players. This Privacy Policy explains how we collect, use, store, protect and share your personal data in connection with your use of these services.

We take our responsibility to protect your personal information seriously. The platform handles financial transactions in PKR, identity verification documents including CNIC, and betting activity records, all of which require careful and secure data handling. This policy reflects the standards we hold ourselves to in that area.

This policy may be updated from time to time. The date at the top of this page shows when it was last revised. We will notify you of significant changes via email or an in-account notification. Continued use of the platform after any update constitutes your acceptance of the revised policy.

2 Data We Collect

We collect personal data in the following categories:

We do not collect sensitive personal data such as biometric data, health information or political opinions. We do not collect data from social media accounts unless you explicitly link or share content via a social platform integration, which is not currently offered on WinPKR APK.

3 How We Use Your Data

WinPKR APK uses your personal data for the following purposes:

• Account Management: To create and maintain your player account, process your login, store your preferences and manage your account settings.
• Identity Verification: To verify that you are who you say you are, that you meet the age requirement of 18 and above, and that your payment methods belong to you. This is a standard requirement for platforms handling real-money transactions.
• Payment Processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, cards and other supported payment methods.
• Fraud Prevention and Security: To detect and prevent fraudulent transactions, account takeovers, money laundering and other prohibited activities. This includes automated risk scoring of transactions and account behaviour.
• Customer Support: To respond to your queries, resolve disputes and provide assistance with account and payment issues.
• Platform Improvement: To analyse how players use the platform, identify technical issues and improve the betting and gaming experience for Pakistani users.
• Legal Compliance: To meet our obligations under applicable laws, including record-keeping requirements for financial transactions.
• Marketing (where opted in): To send you promotional offers, bonus notifications and updates about cricket betting markets, PSL events and new platform features. You can opt out at any time.

We do not use your personal data for purposes unrelated to your relationship with WinPKR APK. We do not build advertising profiles to sell to third parties.

4 Payment Data and Financial Records

Because WinPKR APK handles real-money transactions in PKR, payment data requires particular attention. When you make a deposit or withdrawal, we collect and process the following:

• Your mobile wallet number (JazzCash or Easypaisa) or bank account details (for Raast or bank transfer).
• The transaction amount, date, time and reference number.
• Card details where a card payment method is used – card numbers are tokenised and we do not store full card numbers on our servers.
• Payment confirmation data returned by your payment provider.

Payment data is shared with the relevant payment processor (for example, JazzCash or your bank) only to the extent necessary to complete the transaction. We do not share your full financial details with any unrelated third party.

Transaction records are retained for a minimum period required by applicable financial record-keeping standards. Even if you close your account, financial transaction records may be retained for this minimum period and cannot be deleted on request during that time.

5 Cookies and Tracking Technologies

WinPKR APK uses cookies and similar tracking technologies on both the website and the mobile app. Here is how we categorise and use them:

• Essential Cookies: These are necessary for the platform to function. They maintain your logged-in session, remember your language preference and keep your bet slip active. These cannot be disabled without affecting platform functionality.
• Functional Cookies: These remember your settings and preferences, such as your preferred sports market or deposit method, so you do not have to re-enter them every time.
• Analytics Cookies: We use anonymised analytics to understand which pages are most visited, how players navigate the platform and where technical problems occur. This data is aggregated and does not identify individual users.
• Security Cookies: These help detect and prevent fraudulent login attempts, bot activity and unusual session behaviour.

We do not use third-party advertising cookies or tracking pixels that share your data with external advertisers. You can manage cookie settings through your browser preferences. Please note that disabling essential cookies will affect your ability to log in and use the platform normally.

6 Sharing Your Data

WinPKR APK does not sell your personal data. We share your data only in the following circumstances and only to the extent necessary for the specific purpose:

• Payment Processors: JazzCash, Easypaisa, Raast, banks and card networks receive the transaction data necessary to complete your deposit or withdrawal. Each provider has its own privacy policy governing their handling of that data.
• Identity Verification Providers: When we request CNIC verification or other identity checks, we use a third-party verification service. They receive the documentation you submit and return a verification result. They are contractually bound to handle your data securely and not use it for other purposes.
• Fraud Prevention Services: Anonymised transaction and behaviour data may be shared with fraud detection services to identify patterns associated with money laundering or account fraud. Individual records are only shared where a specific investigation requires it.
• IT and Infrastructure Providers: Our platform runs on cloud infrastructure and uses third-party software for operations such as customer support chat. These providers access data only as necessary to provide their services and are bound by data processing agreements.
• Legal Obligations: We may disclose personal data if required to do so by a valid legal process, court order or regulatory requirement. We will notify you where legally permitted to do so.

All third parties with whom we share data are required to handle it securely and use it only for the purpose for which it was shared. We do not permit them to use your data for their own marketing or to share it further without our authorisation.

7 Data Retention

We keep your personal data for as long as your account is active and for a reasonable period after account closure to handle any outstanding queries, disputes or legal requirements. Specific retention periods by data category are as follows:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five years after closure, in line with standard financial record-keeping practice.
• Transaction Records: Retained for a minimum of five years from the date of each transaction to meet financial compliance obligations. These records cannot be deleted on request during this period.
• Support Communications: Retained for two years from the date of the interaction unless they relate to an unresolved dispute, in which case they are retained until the dispute is resolved.
• Technical and Usage Data: Aggregated analytics data is retained for up to two years. Individual session logs used for security purposes are retained for up to twelve months.
• Marketing Preferences: Records of your marketing opt-in or opt-out are retained for as long as necessary to respect your preference.

When data is no longer required, it is securely deleted or anonymised so that it cannot be linked back to you.

8 Data Security

WinPKR APK implements technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. Our security measures include:

• TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage for sensitive data including identity documents and financial records.
• OTP-based two-factor authentication for account login and high-value transactions.
• Role-based access controls ensuring that only authorised staff can access personal data, and only to the extent required by their role.
• Regular internal security reviews and vulnerability assessments of platform infrastructure.
• Automatic session timeouts after a period of inactivity to reduce unauthorised access risk on shared devices.

Despite these measures, no online platform can guarantee absolute security. You also play an important role in keeping your account secure. Use a strong, unique password for your WinPKR APK account, do not share your credentials, and contact support immediately if you notice any suspicious activity on your account.

9 Your Rights Over Your Data

As a WinPKR APK player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your registered account details:

10 Children's Privacy

WinPKR APK is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. All registration processes include an age declaration, and we may request CNIC verification to confirm age where there is any doubt.

If you are a parent or guardian and believe that a minor has registered an account or submitted personal data to WinPKR APK, please contact our support team immediately. We will investigate promptly and delete any data associated with an underage user without delay.

We strongly encourage parents and guardians to use parental control software on devices shared with minors to prevent access to adult gaming and betting platforms.

11 Marketing Communications

WinPKR APK may send you promotional messages about bonuses, cricket and PSL betting markets, new platform features and special offers. We will only send marketing communications where you have opted in to receive them, either during registration or through your account settings.

Marketing messages may be sent via SMS to your registered mobile number, email, or as push notifications through the WinPKR APK app if you have enabled notifications on your device.

You can opt out of marketing communications at any time by:

• Updating your notification preferences in your account settings.
• Replying STOP to any SMS you receive from us.
• Contacting our support team and requesting removal from marketing lists.

Opting out of marketing will not affect the delivery of transactional messages such as deposit confirmations, withdrawal notifications, account security alerts and support responses. These are considered essential service communications and are sent regardless of marketing preferences.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or applicable legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we handle your personal data, we will notify you via email or an in-account notification before the changes take effect. Minor clarifications or administrative updates may be made without direct notification, so we encourage you to review this page periodically.

Your continued use of WinPKR APK after a privacy policy update constitutes your acceptance of the revised terms. If you disagree with any changes, you should stop using the platform and contact support to request account closure and data handling in line with your rights under Section 9.

13 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please contact our support team. We are available 24/7 and aim to respond to all privacy-related enquiries within five business days.

When contacting us about a data request, please include your registered email address and account username so we can verify your identity before processing the request.

For account deletion or data export requests, live chat is the fastest channel as our team can verify your identity in real time and begin processing your request immediately.